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Central & Service Leadership Team

“Our Leadership Team set the standard for excellent leadership, propelling Inicio towards ongoing success.“

David Thompson

Our Head’s of Departments

Head of Service

Our Head of Service oversees service delivery within supported accommodation and residential services, ensuring they consistently meet the highest standards of quality, compliance, care, and support. This role is central to maintaining operational excellence and achieving positive outcomes for the children and young people we support.

The Head of Service provides strategic leadership to registered service managers and registered managers, embedding trauma-informed practices and therapeutic approaches into daily operations. They drive service development, ensure regulatory compliance, and foster a culture of accountability, collaboration, and continuous improvement across the organisation.

Head of Business Development

Our Head of Business Development is responsible for driving the growth and sustainability of the organisation by identifying new opportunities, fostering relationships, and leading on tenders and partnerships. This role plays a key part in ensuring our supported accommodation and residential services align with market needs and remain competitive.

The Head of Business Development works closely with internal teams to enhance service offerings, improve assessment processes, and support the setup of new homes. With a focus on innovation and collaboration, they ensure that our organisation continues to thrive while staying true to its mission and values.

Head of Operations

Our Head of Operations works primarily with our central functions to support the effective delivery of care and support within supported accommodation and residential services. They oversee systems, processes, and resources to ensure efficiency, compliance, and alignment with organisational priorities.

This role is instrumental in driving improvements across operational functions, supporting service teams, and fostering collaboration between central and frontline services. The Head of Operations works closely with leadership to ensure the organisation operates seamlessly and achieves its mission.

Organisational Leadership Team

Personal Assistant

Our Service Director’s personal assistant serves as a key support, ensuring seamless coordination between the Service Director, internal teams, and external stakeholders. Responsible for managing schedules, arranging meetings, and overseeing key administrative tasks, this role is essential to maintaining the efficient operation of services.

With a focus on professionalism, confidentiality, and attention to detail, the PA upholds the highest standards while enabling the Service Director to focus on strategic priorities.

Executive Assistant

Our CEO’s executive assistant plays a vital role in enabling the organisation’s leader to focus on strategic objectives and drive the company’s mission. Acting as the primary liaison between the CEO, internal teams, and external stakeholders, the EA ensures seamless communication and coordination across all levels of the organisation.

This role involves managing complex schedules, preparing high-level documents, overseeing critical projects, and handling sensitive information with discretion. The EA’s ability to anticipate needs, solve problems proactively, and maintain strict ethical standards and confidentiality is integral to the smooth operation and success of the organisation.

Chief Operating Officer (COO), Registered Service Manager & Nominated Individual

Our Chief Operating Officer ensures all services provide safe, nurturing, and empowering environments for children and young people. They oversee the operational and strategic delivery of residential care and supported accommodation, maintaining the highest standards of compliance, quality, care, and support.

Collaborating across departments, they foster a culture of accountability, inclusivity, and continuous improvement. By embedding trauma-informed practices and therapeutic approaches, they help ensure young people thrive and achieve positive outcomes. Their ethical leadership and commitment to excellence underpin our success as a trusted provider and sector leader.

Chief Executive Officer (CEO) & Nominated Individual

Our CEO serves as the visionary leader and ultimate decision-maker at Inicio. They are accountable for setting the strategic direction, ensuring long-term viability, and overseeing all operational and financial aspects of the organisation. Our CEO works closely with internal and external stakeholders to foster a culture of excellence.

They are committed to upholding the highest standards of compliance and quality, ensuring our supported accommodation and residential services provide outstanding care, support, and accommodation for children and young people. Their ethical leadership is pivotal in achieving the company’s mission and driving its success.

Children & Families Director

Our Families First Director is responsible for ensuring that all family services within Incio provide safe, nurturing, and empowering environments for children and families.

They oversee the operational and strategic delivery of both residential and community-based family services, upholding the highest standards of compliance, quality, care, and support. Their work ensures that families are well-equipped and informed, enabling them to grow, prosper, and thrive in environments where the safety and wellbeing of children are paramount.

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Get in touch with us today for any enquiries or questions

General Enquiries

hello@inicio-group.co.uk

Finance

finance@inicio-group.co.uk

Partnerships & Referrals

referrals@inicio-group.co.uk

People & Culture

people@inicio-group.co.uk

Number

0161 418 4180

Address

Suite 301 The Genesis Centre, Garrett Fld, Birchwood, Warrington WA3 7BH

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  • The Genesis Centre,
  • Garrett Field,
  • Birchwood,
  • Warrington,
  • WA3 7BH

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Designed by Mutatio

Company Registration: 10344693

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